The problem
Home-Start Hertfordshire is a charity supporting families with young children across the county.
Its existing website had served the organisation well for many years, but it had become dated and increasingly difficult to present the charity in the professional, welcoming way it deserved.
The charity needed a modern website that would better reflect its work, make information easier to find and give families, volunteers and supporters greater confidence in the organisation.
The solution
I worked closely with the Home-Start Hertfordshire team to understand the different audiences the website needed to serve and how visitors were using the existing site.
The website was completely redesigned with a fresh, accessible and easy-to-navigate layout, making it simpler for families to find support, volunteers to learn how they could help, and donors to understand the charity’s impact. Alongside the visual redesign, the content was restructured to improve the user journey and ensure key information was presented clearly.
As with all my charity projects, the aim wasn’t simply to create a more attractive website, but to build a resource that genuinely supports the organisation’s work and can continue to evolve as its needs change.
The result
Home-Start Hertfordshire now has a modern website that better represents the charity and provides a significantly improved experience for the people who rely on it.
The feedback from the team says it better than I could:
“Thank you so much for all your patience and hard work on this Adam, it is really appreciated. It is really going to make a difference to the user experience and inspire confidence in us as an organisation. You’re a legend in our office!”
Business Support Manager
Home-Start Hertfordshire