The problem
Mid Beds Locksmiths is a specialist architectural ironmongery company with expertise in the conservation, repair, restoration and replication of historic locks, hinges and fittings. The business has undertaken work on some of the UK’s most significant historic buildings for organisations including the National Trust and English Heritage, while also providing domestic and commercial locksmith services.
Having built the company’s original website more than ten years earlier, I was delighted when they returned to me for a complete refresh. While the existing website had served the business well for many years, it had become dated and no longer reflected the quality of the company’s craftsmanship or the expectations of today’s users.
The challenge was to create a modern website that showcased both the highly specialised heritage work and the company’s day-to-day locksmith services, while making it easy for customers to find the information they needed on any device.
The solution
Drawing on my long-standing knowledge of the business, I designed and developed a completely new bespoke WordPress website that better represents the company’s unique expertise.
The information architecture was carefully planned to present the two sides of the business clearly, allowing visitors to explore specialist heritage projects while ensuring customers looking for locksmith services could quickly find contact details and emergency call-out information. The design was modernised throughout, with responsive layouts providing an excellent experience across desktop, tablet and mobile devices.
Particular attention was given to helping mobile users access key information quickly, recognising that many visitors are looking for a locksmith while they’re on the move.
The result
Mid Beds Locksmiths now has a contemporary website that reflects the exceptional quality of its craftsmanship while making its specialist services more accessible to both heritage organisations and domestic customers. The project also demonstrates the value of a long-term partnership, with the client returning more than a decade after the original website was launched to entrust me with its next generation.
The client’s feedback speaks for itself:
“Adam, it looks amazing!!!!! Thank you. I really like the call outs notice on the front page for mobile users, that’s so simple and obvious. IT LOOKS GREAT!!”
J Burr
Mid Beds Locksmiths